Frequently Asked Questions
Are the video training sessions in this course recorded?
Each of the video training sessions are recorded for your convenience. You’ll have unlimited access to listen whenever and however many times you’d like.
What if I can’t attend the scheduled virtual video sessions?
Although we encourage attendance at all live sessions for best learning and interaction, we understand that you may have other commitments during scheduled virtual video sessions. Each virtual video session is recorded so you’ll always be able to keep up with the class. If you are unable to attend, you’ll be asked to review the recorded session and provide your thoughts, comments and takeaways prior to the next virtual video session.
How long do I have access to the course?
After enrolling, you have unlimited access to this course and all of its materials for at least one year. - across any and all devices you own.
Is there a payment plan?
Yes, we do offer a payment plan. The cost of the training is divided into three equal payments that will automatically be charged to your credit card each month. You may attend the training while enrolled in the payment plan, but you will not receive your certification until the full cost of the training has been paid.
Will there be an opportunity to network with other professionals like me?
Yes! Our training sessions are interactive and designed for you to get to know the other attendees.
What happens if I need to cancel or reschedule?
If you need to cancel or reschedule, contact us at [email protected] Unfortunately, refunds aren’t available, but we’re happy to apply your registration fee to a comparable future training session of your choice.
Are ICF CCEs available for completing Team EQ Profile Certification?
Yes! You’ll earn 18.5 CF CCEs (9.5 CC - Core Competencies / 9 RD - Resource Development).